1. Overview
This Privacy Policy explains how OVERNICE LLC (“OVERNICE,” “we,” “us,” or “our”) handles information in connection with this website. This website is informational only. It does not offer user accounts or online purchases. The only way to send us information through this website is an optional live chat, described in Section 4.
2. Information we collect
We do not intentionally collect personal data through this website, except information you choose to send us through the optional live chat. Specifically:
- There are no contact forms, sign-up forms, or newsletter subscriptions on this website.
- We do not use advertising cookies, tracking pixels, or third-party analytics tools on this website. The live chat uses only the browser storage needed to operate it, as described in Section 4.
- We do not sell, rent, or trade personal data.
3. Technical logs processed by hosting infrastructure
Like most websites, this site is delivered through third-party hosting and network infrastructure. When you visit, that infrastructure may automatically process a minimal amount of technical information, such as IP address, browser and device type, requested pages, referring URL, and date and time of access. This processing occurs to deliver the website, maintain its security, prevent abuse, and diagnose technical issues. Such infrastructure may also use strictly necessary technical mechanisms for security purposes. We do not use this information to identify individual visitors or to build user profiles.
4. Live chat
This website offers an optional live chat widget, provided through the Chatwoot customer support platform. The chat is used only if you choose to open it and send a message. When you use it, we receive the messages you send and any information you choose to include (such as your name or email address), together with technical data needed to operate the chat, such as browser type, the page you were viewing, and a conversation identifier.
To keep your conversation available as you move between pages or return later, the widget stores a conversation identifier in your browser (using cookies or local storage). This identifier is not used for advertising or cross-site tracking. You can remove it at any time by clearing your browser’s site data.
We use chat information only to respond to your inquiry and for legitimate communication related to it, under the same terms described for email below.
5. Email communications
If you choose to contact us by email, we will receive your email address and any information you include in your message. We use this information only to respond to your inquiry and for legitimate communication related to it. We do not add you to marketing lists without your consent, and we do not share your message with third parties except where required by law or necessary to address your request.
6. Data retention
Email and chat correspondence is retained only as long as reasonably necessary to respond, maintain business records, or comply with legal obligations. Technical logs are retained by the hosting infrastructure provider in accordance with its own retention practices.
7. Third-party services
This website relies on third-party hosting and content delivery providers, which process technical data as described above under their own privacy policies. The live chat runs on the Chatwoot platform, which processes chat data on our behalf to provide the service. This website may contain links to external websites; we are not responsible for the privacy practices of those websites.
8. Security
We take reasonable measures to protect information under our control, including the use of encrypted connections (HTTPS) for this website. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Your choices and rights
Depending on where you live, you may have rights regarding your personal data, such as the right to request access to, correction of, or deletion of information we hold about you. To make a request, contact us using the email address below.
10. Children’s privacy
This website is intended for a business audience and is not directed to children. We do not knowingly collect personal data from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
12. Contact
OVERNICE LLC
Delaware, United States.
Email: [email protected]